FREQUENTLY ASKED QUESTIONS
Our batteries are ISO9001 certified, comply with international safety standards like CE and UL, and have passed rigorous quality tests. All batteries come with a warranty period that varies by type.
Yes, we offer installation guidance, usage training, and a professional after-sales team.
Yes, we offer customized solutions based on your specific needs.
Yes, we welcome sample order to test and check quality. Customized is available.
—100% payment before shipment (mass order: 30% deposit before sending).
—Payment methods: TT, Western Union, Alipay, etc.
Normally 3-7 days for samples order. and 1-3 weeks for mass order normally depend on order quantity or complexity.
We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we’ll regard your inquiry priority.
