FREQUENTLY ASKED QUESTIONS
LiFePO4 (Lithium Iron Phosphate) is currently the safest lithium-ion technology available. Compared to Lead-Acid batteries, it is only 1/3 of the weight, offers up to 10x longer cycle life (typically 4,000–6,000 cycles), and is eco-friendly as it contains no heavy metals.
Under standard charge and discharge conditions, the design life of our LiFePO4 batteries is typically 10+ years.
We use EVE brand cells. Every cell goes through internal resistance and voltage difference tests before entering our warehouse to ensure consistent, high-grade performance.
Yes, please ensure all battery voltages are consistent before connection and consult our technical support team for guidance.
Our batteries are rated for 4,000 deep cycles. If used daily, that’s about 10 years. After 5 years, you can still expect over 70% of the original capacity.
The battery has a 5-year warranty, and the charger has a 1-year warranty. If there’s any non-human damage to internal parts during the warranty period, we’ll replace them for free and offer remote tech support.
Each kit includes the battery, charger, display screen, wiring harness, and user manual.
This Product is available in capacities of 105Ah, 150Ah, 210Ah, and 300Ah.
Can be customized according to your requirements
Yes, we manufacture high-performance lithium batteries specifically designed for electric forklifts, with options ranging from 24V to 80V and 100Ah to 2000Ah capacities. Our batteries feature fast charging, 3500+ cycles, and integrated BMS for safety. Could you share your forklift model or requirements?
This battery comes with the charger and monitor. If you only need battery pack, it's also okay. Please tell me your more requirements.
We recommend storing the battery at a 50%–80% state of charge (SoC) in a cool, dry place. It is best to perform a full charge/discharge cycle every 3 months.
Most of our products are rated IP65 waterproof (resistant to splashes and rain), but they should not be submerged in water.
This is a physical characteristic of lithium ions; ion activity decreases in extreme cold. Once temperatures rise, the battery performance will automatically recover.
This battery comes with the charger and monitor. If you only need battery pack, it's also okay. Please tell me your more requirements.
Yes,it will come with the charger, display, screws and other parts and can be installed directly"
It depends on the battery capacity
Not recommended. Lead-Acid chargers often have specific stages (like desulfation mode) that can damage lithium batteries. We recommend using a dedicated LiFePO4 charger to ensure battery health and safety.
The optimal charging temperature is between 0°C and 45°C (32°F to 113°F). Please note: charging standard lithium batteries below 0°C (freezing) is strictly prohibited.
Charging time depends on the charger's output current (A). The formula is :
Battery Capacity (Ah)/ Charging Current (A) = Charging Time (h)
Yes! We can customize features like heating/cooling, GPS, and Bluetooth. We also offer custom logos, case colors, and even app design.
A: Sure, here is information of our standard batteries.
51.2v 105ah : 509*333*245mm (about 45kg)
73.6v 105ah: 558*333*285mm ( about 70kg)
36.4v 105ah: 433*333*245mm ( about 38kg)
If you need others, please let me know. I would check the exact weight in working time.
We mainly use JBD and UDAN.Customized BMS is also available."
We will offer you 5 year guarantee. If there are any problems , please inform us,we will offer you positive solutions."